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Gap Analysis for Global Communications

Number of pages: 6

ABSTRACT:
A 6 page paper discussing options available to Global Communications, a company planning to offshore much of its customer service function. The paper addresses several topics, including identifying the issues and opportunities; stakeholder perspectives and ethical dilemmas; end-state vision; and gap analysis. Bibliography lists 6 sources.

FILE NAME:
File: CC6_KSmgGloComGap2.rtf

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