SERVICE ANALYSIS: MERCEDES-BENZ AND AUDI
Number of pages:
12
ABSTRACT:
This 12-page paper focuses on the quality of service offered by automakers Mercedes-Benz and Audi. The paper is a literature review on how these two companies have built service into their success. Also discussed are recommendations for other companies in terms of service. Bibliography lists 6 sources.
FILE NAME:
File: D0_MTaudibe.rtf
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