The Walt Disney Company: TQM And Customer Focused Strategy
Number of pages:
16
ABSTRACT:
16 pages in length. Staying one step ahead of the competition is a critical factor of success, no matter under what industry a particular business might fall. Travel and tourism are especially bound to this mantra, inasmuch as there is a tremendous amount of revenue at stake where business and recreational travelers are concerned. Even seemingly untouchable operations are just as prone to economic fluctuations dependent upon myriad variables; however, these companies give off the impression of inviolability because they have prepared themselves to weather virtually any kind of industry hazard thrown their way. The Walt Disney Company represents the epitome of what it means to incorporate total quality management (TQM) with a wholly customer focused strategy. Bibliography lists 15 sources.
FILE NAME:
File: LM1_TLCDisney.rtf
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