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Using Knowledge to Create Value in a Firm

Number of pages: 16

ABSTRACT:
The use and management of knowledge by companies is of critical importance to survival in a competitive environment. This 16 page paper looks at the international document company Xerox and how it has managed knowledge, including elements such as soft systems thinking and the creation of social capital. The paper looks at the theory and applies this to real life. The bibliography cites 25 sources.

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File: TS14_TExerox4.rtf

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